How it works · Customization
How we customize your voice agent
A fully customized AI receptionist is included in every account. It’s trained on how your business handles calls — your words, your rules, your systems — not a generic script.
What we tailor to your business
Greeting and voice
How it introduces your business, its tone, and a custom voice that fits your brand.
Approved answers
Hours, services, prices, policies and FAQs — only the information you approve.
Booking rules
Appointment types, lengths, providers, buffers and which slots it may offer.
Routing and escalation
Who gets which calls, when, and what happens if nobody answers.
Languages
Multiple languages are included for the callers you serve.
Integrations
Your CRM, practice management or field service software, and your calendar.
Try it: draft your call script
A quick way to see what a customized call flow looks like. On your discovery call we turn this into the real thing.
Your draft call script
Customization never stops at launch
Review transcripts
You see exactly what callers asked and what your agent said.
Request changes
New answers, new rules, new routing — tell us and we update it.
Ongoing optimization
Included in the price, with no add-on packages or feature upgrades.
Keep exploring
Customization FAQs
Is customization included in the price?
Can it use our business’s own wording?
Can we choose the voice?
How does it know what not to say?
Can different call types follow different scripts?
How fast are changes made after launch?
Can it handle more than one location?
How do we start?
Your front desk is open 40 hours a week. Your business never closes.
No credit card required. Cancel anytime.Just forward your phone line — we'll handle the rest.
Or hear it first — call our AI receptionist(450) 367-9990Not ready to start your free trial? Book a no-obligation discovery call.