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How it works · Customization

How we customize your voice agent

A fully customized AI receptionist is included in every account. It’s trained on how your business handles calls — your words, your rules, your systems — not a generic script.

What we tailor to your business

Greeting and voice

How it introduces your business, its tone, and a custom voice that fits your brand.

Approved answers

Hours, services, prices, policies and FAQs — only the information you approve.

Booking rules

Appointment types, lengths, providers, buffers and which slots it may offer.

Routing and escalation

Who gets which calls, when, and what happens if nobody answers.

Languages

Multiple languages are included for the callers you serve.

Integrations

Your CRM, practice management or field service software, and your calendar.

Try it: draft your call script

A quick way to see what a customized call flow looks like. On your discovery call we turn this into the real thing.

What do callers usually want?

Example values are filled in. Replace them with yours — the draft updates as you type.

Your draft call script

 

Have us build it — try free for 7 days

Customization never stops at launch

  1. Review transcripts

    You see exactly what callers asked and what your agent said.

  2. Request changes

    New answers, new rules, new routing — tell us and we update it.

  3. Ongoing optimization

    Included in the price, with no add-on packages or feature upgrades.

Customization FAQs

Is customization included in the price?
Yes. A fully customized AI receptionist, ongoing optimization and customization are all included in $0.75 USD per conversation minute.
Can it use our business’s own wording?
Yes. Greetings, answers and policies are written from your language and approved by you.
Can we choose the voice?
Yes. Custom voice is included, so the receptionist can match your brand.
How does it know what not to say?
It answers only from information you approve. Anything outside that is routed or taken as a message rather than guessed.
Can different call types follow different scripts?
Yes. New customers, existing customers, emergencies and vendors can each have their own flow.
How fast are changes made after launch?
Routine updates like new hours or answers are quick. Bigger changes, like a new integration, are tested before they go live.
Can it handle more than one location?
Yes. It can route and book by location, with each location’s own hours and details.
How do we start?

Your front desk is open 40 hours a week. Your business never closes.

No credit card required. Cancel anytime.Just forward your phone line — we'll handle the rest.

Or hear it first — call our AI receptionist(450) 367-9990

Not ready to start your free trial? Book a no-obligation discovery call.

Hear it Try it free for 7 days