Call transcription

Turn every call into a record

An answering service gives you a message. Your agent gives you a structured record of what was said, what was promised, and what happens next — already in your system.

Hear it answer — call our AI receptionist(450) 367-9990

Your team starts the day with the full picture

Records, transcripts and notes land in your CRM or PMS automatically, with an instant SMS and email for anything that needs attention.

Call recordings and transcripts are kept for the retention period you choose, up to 30 days, encrypted at rest, with every access logged.

How call data is protected

Records where your team already works

Plus industry systems for healthcare, dental, property, home services, schools and public agencies.

CRMs and calendars, for any industry

Not on an industry system? Your receptionist can book into your calendar and log every caller in your CRM.

HubSpot CRM
Salesforce CRM
Microsoft Dynamics 365 CRM
Keap CRM
GoHighLevel CRM & marketing
Pipedrive CRM
Zendesk Help desk
Freshdesk Help desk
Google Calendar Calendar
Microsoft Outlook Calendar
Calendly Scheduling
Acuity Scheduling Scheduling

Product names and logos are trademarks of their respective owners and are shown to indicate compatibility, not partnership or endorsement. Some connections require a specific plan from the software provider.

Transcription FAQs

Is every call transcribed?

Yes. Every call is recorded, transcribed and time-stamped, with a summary and outcome.

Where do transcripts go?

Into your customer dashboard and, if connected, your CRM or practice software. Alerts go out by SMS and email.

How long are recordings kept?

For the retention period you choose, up to 30 days. Data is encrypted at rest and deletion can be verified.

Who can see transcripts?

Only authorized roles on your team. Every access is logged and the audit log can be exported.

Can we turn recording off?

Recording is a setting you control. Transcripts and summaries need the conversation, so we’ll walk through the options for your situation.

Are transcripts used to train AI models?

No. That’s written into the agreement.

Can we search old calls?

Yes, within your retention period, in your dashboard.

Is transcription included?

Yes. Call recordings and transcripts are included in $0.75 USD per conversation minute.

Your front desk is open 40 hours a week. Your business never closes.

No credit card required. Cancel anytime.Just forward your phone line — we'll handle the rest.

Or hear it first — call our AI receptionist(450) 367-9990

Not ready to start your free trial? Book a no-obligation discovery call.