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Dental practices

24/7 AI receptionist for dental practices

New patients book with the first office that answers. Your AI receptionist picks up every call — during procedures, over lunch, after hours — books the appointment in your practice management system and sends the confirmation text before the caller hangs up.

No credit card required. Cancel anytime.

Hear it answer — call our AI receptionist(450) 367-9990

Every call answered, even with the whole team chairside

Answers every call

During procedures, at lunch, after hours, and when three patients call at once.

Books into your schedule

Reads live availability and respects providers and appointment types. No parallel calendar.

Your team stays in charge

Insurance details are passed to staff to verify. Clinical concerns are routed by your rules.

What your AI receptionist handles for your practice

The routine calls that pull your front desk away from the patient in front of them.

  • New-patient intake and booking
  • Recall and hygiene appointments when patients call
  • Rescheduling and cancellations
  • Confirmation texts after every booking
  • Hours, location, parking and directions
  • “Do you take my insurance?” — answered from your accepted-plans list
  • After-hours and overflow calls
  • Urgent calls routed to your on-call dentist

What it never does

It doesn’t diagnose, give treatment advice or quote treatment fees you haven’t approved. Pain, swelling or trauma is recorded in the caller’s own words and routed to whoever you choose. Callers who describe a medical emergency are told to call 911.

How dental emergency calls are handled

How a new-patient call sounds

A sample conversation. Actual calls vary by practice and configuration.

Sample call · Maple Street Dental (example practice)
  1. AI receptionistThanks for calling Maple Street Dental. I’m the practice’s AI receptionist. How can I help?
  2. CallerHi, I just moved to the area and need a cleaning. Are you taking new patients?
  3. AI receptionistWe are. I can book a new-patient exam and cleaning. Do you have dental insurance you’d like us to have on file?
  4. CallerYes, through my work.
  5. AI receptionistThanks — I’ll note that for the team to verify before your visit. The first openings are Thursday at 8:00 a.m. or Friday at 3:30 p.m.
  6. CallerThursday at 8 works.
  7. AI receptionistYou’re booked for Thursday at 8:00 a.m. Can I get your full name and mobile number for the confirmation text?

Works with the dental software you already use

Appointments and patient details sync through NexHealth Synchronizer’s self-serve API, which connects Dentrix, Eaglesoft, Open Dental and more. See dental practice management integrations.

Dental practice management

Dental systems connect through NexHealth Synchronizer, a self-serve API that syncs appointments and patient records with the software your office uses.

  • Dentrix Practice management
  • Dentrix Ascend Cloud practice management
  • Dentrix Enterprise Multi-location
  • Eaglesoft Practice management
  • Open Dental Practice management
  • Denticon Cloud practice management
  • Curve Hero Cloud practice management
  • PracticeWorks Practice management
  • Dolphin Orthodontic management
  • Cloud 9 Orthodontic management
  • OrthoTrac Orthodontic management

Product names and logos are trademarks of their respective owners and are shown to indicate compatibility, not partnership or endorsement. Some connections require a specific plan from the software provider.

Patient privacy, handled the way your practice must

We sign a Business Associate Agreement before your first call, store data in the United States or Canada — your choice — and never use call data to train models.

Access to recordings and transcripts is limited to authorized roles, every access is logged, and you choose how long call audio is kept, up to 30 days.

HIPAA and Business Associate AgreementsPIPEDA and PHIPA for Canadian practices

Built for HIPAA, PHIPA and PIPEDA

The BAA covers every layer that touches patient information — platform, speech recognition, voice and telephony.

Security and compliance

You pay only when a patient calls

$0.75 USD per conversation minute, billed by the second. No setup fee, no monthly plan, no contract.

See AI receptionist pricing Estimate your cost

Example: lunch and after-hours coverage

Catch the calls that come in while the office is closed.

Hours covered
Weekdays 12–1 p.m. & 5 p.m.–8 a.m.
Calls per month
80
Average conversation
2.2 min
Monthly cost$132

80 calls × 2.2 min × $0.75 USD. Your cost follows your actual call volume and conversation length.

Dental practice FAQs

Can an AI receptionist book new patients into Dentrix, Eaglesoft or Open Dental?
Yes. Through NexHealth Synchronizer it reads live availability and writes the appointment and patient details into your practice management system. Server-based systems sync from your office server. See dental practice management integrations.
How does it handle dental emergencies?
By your rules. Calls about severe pain, swelling or trauma go to your on-call dentist or become a priority message, with the caller’s words passed along. It never gives treatment advice, and callers describing a medical emergency are told to call 911. Read more on dental emergency calls.
Can it answer insurance questions?
It answers from the list of plans you accept, captures the caller’s plan details and flags them for your team to verify. It doesn’t quote coverage amounts or estimate what a patient will owe.
Will it book recall and hygiene appointments?
Yes. When patients call to book their recall or hygiene visit, it books into the right appointment type and provider schedule, then sends a confirmation text.
Is it HIPAA compliant for a dental office?
We sign a Business Associate Agreement at onboarding, before your first call, covering every layer that touches patient information. Data is stored in the United States or Canada, your choice. See HIPAA and BAAs.
What does an AI receptionist cost for a dental office?
$0.75 USD per conversation minute, billed by the second, with no setup fee or contract. Covering lunch and after hours at 80 calls a month costs about $132. Try the AI receptionist cost calculator.
Will patients know they’re talking to an AI?
Yes. It introduces itself as the practice’s AI receptionist in the first sentence. Patients who ask for a person are transferred or offered a callback, by your rules.
How long does setup take?
About five business days, including your BAA, call flow, integration and testing before any patient reaches it. You can try it free for 7 days.

Your chairs are full. Your phone still gets answered.

No credit card required. Cancel anytime.Just forward your phone line — we'll handle the rest.

Or hear it first — call our AI receptionist(450) 367-9990

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Hear it Try it free for 7 days