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Call coverage estimator

Choose the days and hours your phones are staffed. See how much of the week goes unanswered, an estimate of the calls that arrive in those hours, and what it would cost to answer them.

Days your phones are staffed
Used to estimate after-hours calls. About 43% of small-business calls arrive outside business hours (CallRail).
StaffedNot covered today

Hours a week nobody answers

128 hours

76% of the week

Staffed hours a week40
Estimated calls outside your hours, per month196
Cost to answer them with 365vox$323/mo
Cover the gap — try it free for 7 days

After-hours estimate applies the 43/57 split to your open-hours calls; cost uses a 2.2-minute average at $0.75 USD per minute. Your real volume may differ.

Why after-hours calls matter

Approximately 43% of small-business calls arrive outside business hours (CallRail). Those are often new customers comparing options — and they call whoever answers.

Coverage estimator FAQs

How is the uncovered time calculated?
168 hours in a week, minus the hours your phones are staffed.
How are after-hours calls estimated?
Using CallRail’s finding that about 43% of small-business calls arrive outside business hours, applied to the calls you get while open.
What does covering the gap cost?
Estimated after-hours calls × 2.2 minutes × $0.75 USD. Your real call length may differ.
Does lunch count as a gap?
If nobody answers over lunch, yes. Narrow your hours to see the effect.
Can the AI cover only part of the gap?
Yes. You choose exactly when calls forward — evenings only, weekends only, or everything.
What about overflow while we’re open?
It can also answer when every line is busy. Most clients add overflow after starting with after-hours.
Is my data saved?
No. The estimator runs in your browser.
How do I close the gap?
Try it free for 7 days. Setup takes about five business days.

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