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Home services

24/7 AI receptionist for home service companies

When a furnace quits or a pipe bursts, homeowners call until someone answers. Your AI receptionist picks up on the first ring — while you’re on a job, after hours, during the Monday rush — asks the right questions and books the service window before they call a competitor.

No credit card required. Cancel anytime.

Hear it answer — call our AI receptionist(450) 367-9990

Your phone gets answered while your hands are full

Answers while you work

On a roof, under a sink or driving between jobs — every call gets picked up, even several at once.

Books real service windows

From your field service software’s live schedule, with the job details attached.

Dispatches what can’t wait

Your rules decide what’s urgent. Those calls go to your on-call tech with everything they need.

Hear a repair call

A homeowner with a broken furnace is asked the right questions and booked into the next service window, with a text confirmation.

Home Services

Call: Assess needs + arrange service

A homeowner with a broken furnace is asked the right questions and booked into the next service window.

0:45
Read the transcript
  1. AI receptionistThanks for calling Brightline Heating and Cooling. I'm the AI receptionist. What's going on?
  2. CallerMy furnace stopped working, and it's getting cold in the house.
  3. AI receptionistI'm sorry to hear that. Is it making any noise, or is it completely off?
  4. CallerCompletely off. The thermostat screen is still on.
  5. AI receptionistThanks, that helps the technician. Do you smell any gas?
  6. CallerNo, nothing like that.
  7. AI receptionistGood. I can have a technician with you tomorrow between eight and ten a.m. Does that work?
  8. CallerYes, that works.
  9. AI receptionistWhat's the service address?
  10. CallerTwenty-two Maple Avenue.
  11. AI receptionistYou're booked for tomorrow, eight to ten, at twenty-two Maple Avenue. I've texted your confirmation, and the technician will call when they're on the way.
  12. CallerThank you so much.
  13. AI receptionistYou're welcome. Stay warm tonight.

What your AI receptionist handles

Every call type that comes in while your team is in the field.

  • New job requests and estimate appointments
  • Booking and rescheduling service windows
  • No-heat, no-cooling, leak and other urgent calls
  • Seasonal tune-ups and maintenance-plan visits
  • Service area, hours and pricing questions from your approved list
  • “When is my technician coming?” — answered from your schedule when connected
  • Warranty and follow-up calls routed to the right person
  • After-hours, weekend and overflow calls

What it never does

It doesn’t diagnose equipment or quote final prices you haven’t approved. If a caller smells gas, it tells them to leave the home and call their gas utility or 911, then alerts your team.

Set your emergency rules

Built for the trades

HVAC

No-heat and no-cooling calls booked or dispatched, tune-ups filled into quiet days.

AI receptionist for HVAC companies

Plumbing

Leaks, clogs and water heaters captured with the details your plumber needs to arrive ready.

AI receptionist for plumbers

Electrical and general repair

Estimate requests, service calls and urgent safety issues routed by your rules.

AI lead capture and instant alerts

Books straight into your field service software

Jobs, customers and notes are created while the caller is still on the line. See field service software integrations.

Field service and contractor software

Jobs, service windows and customer details are created in your field service software while the caller is still on the line.

  • Jobber Field service
  • Housecall Pro Field service
  • Workiz Field service
  • Zuper Field service
  • Kickserv Field service
  • GoHighLevel CRM & marketing
  • HubSpot CRM
  • Salesforce Field service & CRM

Product names and logos are trademarks of their respective owners and are shown to indicate compatibility, not partnership or endorsement. Some connections require a specific plan from the software provider.

Pay for calls, not a seat

$0.75 USD per conversation minute, billed by the second. No monthly plan, no setup fee and no contract — slow season costs less automatically.

See AI receptionist pricing Calculate the value of missed calls

Example: evenings and weekends

Every call after the crew clocks out.

Hours covered
Weeknights & weekends
Calls per month
100
Average conversation
2.2 min
Monthly cost$165

100 calls × 2.2 min × $0.75 USD. One booked job often covers it — check with the revenue calculator.

Home services FAQs

Can it book jobs into Jobber, Housecall Pro or Workiz?
Yes. Those systems publish open APIs you can authorize yourself (some on higher-tier plans). It books into real service windows and creates the customer and job details. See field service software integrations.
How does it decide what’s an emergency?
You decide. During setup we turn your rules into its call flow — for example, no heat below a certain temperature, active leaks or no power. Those calls go to your on-call tech; everything else is booked normally.
Can it give price quotes?
It can share prices you’ve approved, like service-call fees or tune-up specials. It won’t estimate a repair or quote work that needs a technician to see it.
Will it dispatch my on-call technician?
It alerts them by call transfer or instant text and email, with the customer’s address and the problem described. If they don’t answer, it moves to your backup contact.
Can it handle a flood of calls on a storm day?
Yes. It answers multiple calls at once — no hold music, no busy signal — and books or escalates each one by your rules.
What does it cost?
$0.75 USD per conversation minute, billed by the second. Covering evenings and weekends at 100 calls a month is about $165. See AI receptionist pricing.
Will customers know it’s an AI?
Yes. It says so in the first sentence, and anyone who wants a person is transferred or offered a callback.
How long does setup take?
About five business days. You keep your number and forward it on the schedule you choose. You can try it free for 7 days.

You’re on the job. Your phone is still booking the next one.

No credit card required. Cancel anytime.Just forward your phone line — we'll handle the rest.

Or hear it first — call our AI receptionist(450) 367-9990

Not ready to start your free trial? Book a no-obligation discovery call.

Hear it Try it free for 7 days