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Home services · HVAC

AI receptionist for HVAC companies

The first cold night of the year, every furnace in town seems to fail at once. Your AI receptionist answers every call at the same time, asks the right questions, dispatches what can’t wait and books the rest into real service windows.

No credit card required. Cancel anytime.

Hear it answer — call our AI receptionist(450) 367-9990

Hear a no-heat call

A homeowner whose furnace stopped is asked the right questions and booked into the first morning slot.

Home Services

Call: Assess needs + arrange service

A homeowner with a broken furnace is asked the right questions and booked into the next service window.

0:45
Read the transcript
  1. AI receptionistThanks for calling Brightline Heating and Cooling. I'm the AI receptionist. What's going on?
  2. CallerMy furnace stopped working, and it's getting cold in the house.
  3. AI receptionistI'm sorry to hear that. Is it making any noise, or is it completely off?
  4. CallerCompletely off. The thermostat screen is still on.
  5. AI receptionistThanks, that helps the technician. Do you smell any gas?
  6. CallerNo, nothing like that.
  7. AI receptionistGood. I can have a technician with you tomorrow between eight and ten a.m. Does that work?
  8. CallerYes, that works.
  9. AI receptionistWhat's the service address?
  10. CallerTwenty-two Maple Avenue.
  11. AI receptionistYou're booked for tomorrow, eight to ten, at twenty-two Maple Avenue. I've texted your confirmation, and the technician will call when they're on the way.
  12. CallerThank you so much.
  13. AI receptionistYou're welcome. Stay warm tonight.

Built for HVAC call patterns

Peak-season surges

Heat waves and cold snaps bring every call at once. It answers them all — no busy signal.

Tune-ups and maintenance plans

Fills quieter days with seasonal tune-ups and plan visits booked into your schedule.

Your dispatch rules

No heat with vulnerable occupants, no cooling in extreme heat — you decide what’s urgent.

Books into your field service software

Jobber, Housecall Pro, Workiz, Zuper and more, through open APIs you authorize.

Field service and contractor software

Jobs, service windows and customer details are created in your field service software while the caller is still on the line.

  • Jobber Field service
  • Housecall Pro Field service
  • Workiz Field service
  • Zuper Field service
  • Kickserv Field service
  • GoHighLevel CRM & marketing
  • HubSpot CRM
  • Salesforce Field service & CRM

Product names and logos are trademarks of their respective owners and are shown to indicate compatibility, not partnership or endorsement. Some connections require a specific plan from the software provider.

Priced for a seasonal business

$0.75 USD per conversation minute, billed by the second. Busy months cost more, quiet months cost less — automatically.

See AI receptionist pricing Estimate your cost

Example: winter evenings and weekends

Peak heating season after hours.

Hours covered
Weeknights & weekends
Calls per month
150
Average conversation
2.2 min
Monthly cost$248

150 calls × 2.2 min × $0.75 USD.

HVAC FAQs

What happens if a caller smells gas or their CO alarm is going off?
It tells them to leave the home and call their gas utility or 911, then alerts your team. That safety script runs before anything else.
Can it tell an emergency from a routine repair?
It applies the criteria you set — for example, no heat below a temperature you choose, or vulnerable people in the home — and routes matching calls to on-call.
Can it book maintenance-plan visits?
Yes. It books tune-ups and plan visits into the right job type and time windows.
Can it quote a service-call fee?
Yes, if you give it your fee. It won’t estimate repair costs that need a technician to diagnose.
Will it work with Jobber or Housecall Pro?
Yes, both offer open APIs you can authorize (on qualifying plans). See field service integrations.
Can it handle hundreds of calls during a cold snap?
It answers multiple calls at once, so a surge doesn’t mean busy signals or a full voicemail box.
What does it cost?
$0.75 USD per conversation minute, billed by the second. A busy winter month of evening and weekend calls at 150 calls is about $248.
How long does setup take?
About five business days, including call flows, routing rules, integration and testing. You can try it free for 7 days.

The coldest night of the year. Every call answered.

No credit card required. Cancel anytime.Just forward your phone line — we'll handle the rest.

Or hear it first — call our AI receptionist(450) 367-9990

Not ready to start your free trial? Book a no-obligation discovery call.

Hear it Try it free for 7 days