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Healthcare · Medical spas

AI receptionist for medical spas

Clients researching a treatment call in the evening, after work, on weekends — exactly when your front desk is gone. Your AI receptionist answers from your approved treatment menu, books the consultation and sends the confirmation before they call another clinic.

No credit card required. Cancel anytime.

Hear it answer — call our AI receptionist(450) 367-9990

Hear a consultation booking

A new client asks about a treatment, is guided to a consultation and is booked with a confirmation text.

Medical Spa

Call: Explore options + book a consultation

A new client asks about a treatment, gets pointed to a consultation and is booked with a confirmation text.

0:53
Read the transcript
  1. AI receptionistThank you for calling Willow Medical Spa. I'm the spa's AI receptionist. How can I help?
  2. CallerHi. I'm interested in a laser facial, but I'm not sure which option is right for me.
  3. AI receptionistHappy to help. The best first step is a consultation with one of our providers. Would you like to book one?
  4. CallerSure. Anything Thursday evening?
  5. AI receptionistI have Thursday at six fifteen or six forty-five. Which works better?
  6. CallerSix fifteen, please.
  7. AI receptionistYou're booked. Can I have your name and mobile number for the confirmation text?
  8. CallerSarah Johnson. Five five five, one two three, four five six seven.
  9. AI receptionistThanks, Sarah. That's five five five, one two three, four five six seven?
  10. CallerYes.
  11. AI receptionistPerfect. Your confirmation is on its way, with our address and parking details. See you Thursday!
  12. CallerThank you!

What it handles for your clinic

  • Treatment questions answered from your approved menu
  • Consultation and treatment booking
  • Rescheduling and cancellations
  • Package, membership and promotion questions you approve
  • Pre- and post-care instructions you provide
  • New-client details captured for your intake
  • Evening, weekend and overflow calls
  • Concerns after a treatment routed to your clinical team

What it never does

It doesn’t recommend treatments for a medical condition, assess results or give medical advice. Concerns after a treatment are recorded in the client’s words and routed to your clinical team; emergencies are directed to 911.

Books into the software your clinic uses

Zenoti, Mindbody, Acuity Scheduling and practice management systems connect through open APIs you authorize.

Medical practice management, EHR and scheduling

Bookings, new-patient details and call notes go straight into the system your clinic already runs on.

  • athenahealth EHR & practice management
  • eClinicalWorks EHR
  • ModMed Specialty EHR
  • NextGen Office EHR & practice management
  • Tebra Practice management
  • IntakeQ / PracticeQ Practice management
  • OpenEMR Open-source EHR
  • Zenoti Med spa & wellness
  • Mindbody Med spa & wellness
  • Acuity Scheduling Online booking
  • Salesforce Health CRM

Product names and logos are trademarks of their respective owners and are shown to indicate compatibility, not partnership or endorsement. Some connections require a specific plan from the software provider.

You pay only for the conversations you have

$0.75 USD per conversation minute, billed by the second. No setup fee, no monthly plan, no contract.

See AI receptionist pricing Estimate your cost

Example: evenings and weekends

When most new clients are researching treatments.

Hours covered
Weeknights after 6 p.m. & weekends
Calls per month
90
Average conversation
2.2 min
Monthly cost$149

90 calls × 2.2 min × $0.75 USD.

Medical spa FAQs

Can it answer questions about specific treatments?
Yes, from the treatment menu, prices and descriptions you approve. For anything that depends on the client’s skin, health or history, it books a consultation instead of guessing.
Can it book directly into Zenoti, Mindbody or Acuity?
Yes. Those platforms offer APIs your business can authorize. It reads live availability and books the right service and provider. See integrations.
Will it promote our packages and specials?
It mentions the promotions you give it, when they’re relevant to what the caller asked about — no hard sell.
What happens if a client calls about a reaction after a treatment?
The concern is recorded in the client’s own words and routed immediately to the clinical contact you choose. Anyone describing an emergency is told to call 911.
Can it take deposits or payments?
It doesn’t take card details over the phone. It can text the client your secure booking or payment link if your system provides one.
Is client information protected?
Yes. We sign a Business Associate Agreement where HIPAA applies, data is stored in the United States or Canada, and access to recordings is logged. See security and compliance.
What does it cost?
$0.75 USD per conversation minute, billed by the second. Evenings and weekends at 90 calls a month is about $149.
How long does setup take?
About five business days, including call flows, routing rules, integration and testing. You can try it free for 7 days.

Your clients research at night. Your receptionist books at night.

No credit card required. Cancel anytime.Just forward your phone line — we'll handle the rest.

Or hear it first — call our AI receptionist(450) 367-9990

Not ready to start your free trial? Book a no-obligation discovery call.

Hear it Try it free for 7 days