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Integrations

Connect your calls directly to your CRM or PMS.

An answering service gives you a message. Your AI receptionist reads live availability, books the appointment, and writes the caller’s details, notes and transcript into the software your team already works in.

No credit card required. Cancel anytime.

Not sure your system qualifies? Check it on a discovery call

What every call writes back

  1. BookingsDate, time, provider or technician, and appointment type
  2. ContactsName, phone, email and the reason for the call
  3. Call notesA summary of what was said, promised and what happens next
  4. TranscriptsThe full conversation, attached to the record
  5. Follow-upsTasks and alerts for anything your team needs to handle

How a connection works

Every system on this page publishes an open API. You grant access from your own account — there’s no waiting on a vendor partnership before you go live.

  1. You authorize the connection

    Create an API key or approve our app inside your own account, with only the permissions your call flow needs. You can revoke it at any time.

  2. We map your call flow

    Appointment types, providers or technicians, fields and routing rules are matched to how your system is set up.

  3. Every call writes back

    Bookings, contacts, notes and transcripts land in your system — tested end to end before any live caller reaches your agent.

Integrations by industry

8–12 of the most widely used North American systems in each industry, plus CRMs and calendars that work for any business.

Healthcare: medical practice management, EHR and scheduling

Bookings, new-patient details and call notes go straight into the system your clinic already runs on.

  • athenahealth EHR & practice management
  • eClinicalWorks EHR
  • ModMed Specialty EHR
  • NextGen Office EHR & practice management
  • Tebra Practice management
  • IntakeQ / PracticeQ Practice management
  • OpenEMR Open-source EHR
  • Zenoti Med spa & wellness
  • Mindbody Med spa & wellness
  • Acuity Scheduling Online booking
  • Salesforce Health CRM

Dental: dental practice management

Dental systems connect through NexHealth Synchronizer, a self-serve API that syncs appointments and patient records with the software your office uses.

  • Dentrix Practice management
  • Dentrix Ascend Cloud practice management
  • Dentrix Enterprise Multi-location
  • Eaglesoft Practice management
  • Open Dental Practice management
  • Denticon Cloud practice management
  • Curve Hero Cloud practice management
  • PracticeWorks Practice management
  • Dolphin Orthodontic management
  • Cloud 9 Orthodontic management
  • OrthoTrac Orthodontic management

Property management: property management software

Maintenance requests, showings and tenant details land in your property management software, with emergencies escalated by your rules.

  • Buildium Property management
  • Rentvine Property management
  • DoorLoop Property management
  • Propertyware Single-family management
  • Tenant Turner Leasing & showings
  • Guesty Short-term rentals
  • Hostaway Short-term rentals
  • HubSpot CRM
  • Salesforce CRM
  • Zendesk Resident support

Home services: field service and contractor software

Jobs, service windows and customer details are created in your field service software while the caller is still on the line.

  • Jobber Field service
  • Housecall Pro Field service
  • Workiz Field service
  • Zuper Field service
  • Kickserv Field service
  • GoHighLevel CRM & marketing
  • HubSpot CRM
  • Salesforce Field service & CRM

Schools: student information systems and school platforms

Absence reports, admissions enquiries and parent messages are recorded where your office already works. Your district or school admin authorizes the connection.

  • PowerSchool Student information system
  • Aeries Student information system
  • Veracross Independent school SIS
  • Canvas LMS Learning management
  • Salesforce Education CRM
  • Microsoft Dynamics 365 CRM
  • HubSpot CRM
  • Google Workspace for Education Calendar & email
  • Microsoft 365 Calendar, email & Teams

Public agencies: government CRM, 311 and service platforms

Resident requests become cases in the platform your agency already uses, with the caller’s details and a full transcript attached.

  • Salesforce Public sector CRM
  • Microsoft Dynamics 365 Government CRM
  • ServiceNow Service management
  • Accela Permitting & licensing
  • OpenGov Permitting & asset management
  • Esri ArcGIS GIS & location
  • Zendesk Help desk
  • Freshdesk Help desk
  • HubSpot CRM

CRM & calendars: cRMs and calendars, for any industry

Not on an industry system? Your receptionist can book into your calendar and log every caller in your CRM.

  • HubSpot CRM
  • Salesforce CRM
  • Microsoft Dynamics 365 CRM
  • Keap CRM
  • GoHighLevel CRM & marketing
  • Pipedrive CRM
  • Zendesk Help desk
  • Freshdesk Help desk
  • Google Calendar Calendar
  • Microsoft Outlook Calendar
  • Calendly Scheduling
  • Acuity Scheduling Scheduling

Product names and logos are trademarks of their respective owners and are shown to indicate compatibility, not partnership or endorsement. Some connections require a specific plan from the software provider.

Don’t see your system?

If it has an open API, we can usually connect it during setup. If it doesn’t, every call still reaches your team as an instant SMS and email with the caller’s details — and the transcript is waiting in your dashboard.

Why we only list open APIs

Some well-known systems only allow integrations through paid partner programs. We list the ones you can connect yourself, so your go-live date never depends on another company’s approval queue. Some providers include API access only on certain plans.

Integration FAQs

Which systems does 365vox integrate with?
The systems on this page — practice management and EHR platforms, dental software, property management and field service tools, school information systems, government CRMs, plus mainstream CRMs and calendars. If your software publishes an open API, we can usually connect it during setup.
Do I need permission from my software provider?
Not for the systems listed here. Each one publishes its API and lets you, the customer, grant access from inside your own account — for example by creating an API key or approving an app. Some providers only include API access on certain plans; we’ll check yours on the discovery call.
What does the AI receptionist write into my system?
Depending on what your system’s API allows: bookings, new or updated contacts, call notes and summaries, transcripts and follow-up tasks. Everything is mapped to your own fields and appointment types during setup.
Can it book against live availability?
Yes. It reads live availability, respects provider or technician schedules and appointment types, and writes the booking and the caller’s details. No parallel calendar to reconcile. See AI appointment booking.
How do dental practices connect Dentrix, Eaglesoft or Open Dental?
Through NexHealth Synchronizer, a self-serve API that syncs appointments and patient records with Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Denticon, Curve Hero and several orthodontic systems. Server-based systems sync from your office server. More on dental practice management integrations.
Is integration included in the price?
Yes. CRM, PMS and calendar integration is included in the $0.75 per conversation minute — no integration fee and no add-on package. See what’s included in AI receptionist pricing.
What if my software isn’t listed, or has no open API?
Tell us what you use. If it has an open API, we can usually add it. If it doesn’t, every call still reaches your team as an instant SMS and email with the caller’s details, and the transcript is in your dashboard. Compare options on the CRM and PMS systems page.
Who controls access to our data?
You do. You choose the permissions when you create the key or approve the app, and you can revoke access at any time from your own account. Read about security and compliance.

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