Property management

AI voice receptionist for property management — leasing calls answered, maintenance triaged, 24/7

Prospects who reach voicemail call another listing. Residents with a leak at 2 a.m. need someone to pick up. Your AI receptionist answers leasing and maintenance calls around the clock and logs every one in your property management software.

Free 7-day trial. No credit card. Keep your existing number — just forward it.

Hear it answer — call our AI receptionist(450) 367-9990

Every caller gets an answer

Answers 24/7

Resident, prospect, owner and vendor calls answered at any hour — nights, weekends and peaks.

Connects to your systems

Collects the issue, identifies urgency, routes the request and logs it where your team works.

Logs every call

Recorded, transcribed and time-stamped, so you always have a record of what was said and promised.

Two problems. Two AI agents built to solve them.

Leasing AI voice agent

Turns every leasing call into a tour.

Answers instantly, day or night
Checks unit availability
Qualifies prospective renters by your criteria
Books tours and sends confirmations
Creates guest cards
Captures after-hours leads

Leasing enquiries and showings

Maintenance AI voice agent

Turns every resident call into a clean work order.

Answers resident calls
Collects issue details
Runs triage by your rules
Identifies emergencies
Escalates to on-call, backup and manager
Creates work orders

Maintenance request calls

Hear a leasing call

A prospective tenant asks about a listing, answers two quick questions and books a showing — without anyone in the office.

Property Management

Call: Share details + schedule tour

A prospective tenant asks about a listing, answers two quick questions and books a showing, with a confirmation text.

0:45

Read the transcript

AI receptionistThanks for calling. I'm the AI receptionist. How can I help?
CallerHi. Is the two-bedroom on Queen Street still available?
AI receptionistYes, it is. How many people will be living there?
CallerJust two of us.
AI receptionistAnd do you have any pets?
CallerOne small dog.
AI receptionistThat's fine. Would you like to book a showing?
CallerYes, please. This weekend.
AI receptionistI have Saturday at ten or eleven. Which works better?
CallerTen works.
AI receptionistGreat. What's the best mobile number for the confirmation text?
CallerFour one six, five five five, zero one nine eight.
AI receptionistThat's four one six, five five five, zero one nine eight?
CallerYes.
AI receptionistPerfect. You're booked for Saturday at ten. Your confirmation is on its way.
CallerPerfect, thanks!

More ways an AI receptionist helps property managers

Cancel and reschedule

Monday 8:18 PM. A prospect moves tomorrow afternoon’s tour to Thursday at 5:30 PM. A confirmation text goes out and the leasing team is notified.

After-hours maintenance

Saturday 2:03 AM. A resident reports an active leak near a bathroom light. It’s marked urgent, the on-call team is notified, a work order is created and the resident gets a text.

Resident questions

Thursday 11:26 AM. A resident asks about assigned and visitor parking. The details are given on the call and sent by text.

Does this fit the way your portfolio operates?

Single-family and small multifamily · 50–300 doors

Calls across many properties handled the same way, with consistent 24/7 coverage and no extra hires.

Growing property management companies · 300–2,000 doors

Fewer interruptions for your team, after-hours leads captured, and call records for reporting.

Multifamily communities with on-site teams

Leasing overflow while the team is touring, after-hours resident calls, and emergency escalation.

Condo, HOA and mixed portfolios

Routing by property, owner or board member, with an audit trail for every call.

What the AI agent will never do

Never makes decisions

No approvals, denials, screening judgments or opinions about whether someone qualifies.

Never changes rules

It follows your processes, scripts and escalation paths exactly.

Never blocks human support

Callers who ask for a person are transferred or offered a callback.

Built to integrate with property management systems you already use

Tours, guest cards, work orders and call notes are written straight into your software. See property management software integrations.

Property management software

Maintenance requests, showings and tenant details land in your property management software, with emergencies escalated by your rules.

Buildium Property management
Rentvine Property management
DoorLoop Property management
Propertyware Single-family management
Tenant Turner Leasing & showings
Guesty Short-term rentals
Hostaway Short-term rentals
HubSpot CRM
Salesforce CRM
Zendesk Resident support

Product names and logos are trademarks of their respective owners and are shown to indicate compatibility, not partnership or endorsement. Some connections require a specific plan from the software provider.

Ask any AI receptionist vendor these six questions

Here are our answers. Get theirs in writing before you sign anything.

Do we get the full record of every conversation?
Yes. Every call is recorded, transcribed and time-stamped.
Does it follow our approved processes?
Yes. Your rules, scripts and escalation paths control what it says and does.
Can different call types be handled differently?
Yes. Leasing, maintenance, emergencies, owners and vendors each get their own workflow.
Who can access recordings and transcripts?
Authorized roles only. Every access is logged, and the log can be exported.
What happens if the AI gets something wrong?
Every call is auditable, workflows can be reviewed, and rules can be updated quickly.
What happens to our data if we leave?
You get a full export, followed by deletion within 30 days and written confirmation.

$0.75 per conversation minute. No per-door fees.

No monthly plan, no setup fee, no per-door pricing and no contract. You pay for the conversations your residents and prospects actually have, billed by the second.

See AI receptionist pricing Estimate your cost

Example: after-hours leasing and maintenance line

Weeknights and weekends, while the office is closed.

Hours covered: Weeknights & weekends
Calls per month: 120
Average conversation: 2.2 min

Monthly cost$198

120 calls × 2.2 min × $0.75 USD. Your cost follows your actual call volume.

Property management FAQs

What does an AI receptionist do for a property management company?

It answers leasing, resident, owner and vendor calls 24/7: it qualifies prospects, books and reschedules tours, answers property questions from your approved information, takes maintenance requests, triages them by your rules and creates work orders.

Will it replace my leasing agents or maintenance coordinator?

No. It takes on the phone work and the record-keeping. Your team still leases units, meets residents and fixes problems — with fewer interruptions and complete call notes.

How much does it cost?

$0.75 USD per conversation minute, billed by the second. No monthly plan, setup fee, per-door fee or contract. See AI receptionist pricing.

How does it triage maintenance calls?

Using your emergency rules. Emergencies are escalated to your on-call contact, then a backup, then a manager if nobody answers. Routine issues become work orders for the next business day. Build your rules with the escalation builder.

Can it book tours into our calendar or property management software?

Yes. It checks live availability, books the tour and sends a confirmation text. See property management software integrations.

Is it Fair Housing compliant?

No vendor can guarantee Fair Housing compliance — that responsibility stays with you. What the AI does is apply your policies the same way on every call, record every conversation, and route accommodation requests to your staff. It won’t describe the people who live in a neighbourhood; it sticks to facts about the property.

Will prospects know they’re talking to an AI?

Yes. It identifies itself as an AI receptionist at the start of every call.

How long does setup take?

As little as five business days, starting with a 30-minute setup call. You keep your existing numbers and forward them — no new phone system.

Your office closes at 5. Leaks and leads don’t.

No credit card required. Cancel anytime.Just forward your phone line — we'll handle the rest.

Or hear it first — call our AI receptionist(450) 367-9990

Not ready to start your free trial? Book a no-obligation discovery call.