Canada
An AI virtual receptionist for Canadian businesses, from Toronto
365vox is based in Toronto. Your AI virtual receptionist answers calls in your time zone, from Victoria to St. John’s, and helps you work within your province’s privacy law.
Hear it answer — call our AI receptionist(450) 367-9990A Canadian company, open about where your data is
Call data is stored in the United States, for customers in the United States and Canada.
Call recordings, transcripts and summaries are encrypted at rest. Some of our providers may process it elsewhere to provide the service; our Data Processing Addendum lists them. Information stored or processed outside Canada may be accessible to courts and authorities there. Recordings are kept 7, 14 or 30 days, as you choose, then deleted. Our Terms and Data Processing Addendum say your calls aren’t used to train AI models.
Your virtual receptionist answers 24/7 or only the calls your team misses, books appointments, takes messages and puts urgent calls through to the right person.
Priced in US dollars
$0.75 USD per conversation minute, billed by the second. No monthly plan, no setup fee and no long-term contract. Taxes where applicable. Your own number is free; a number from us is $3 USD a month, free during the trial.
Privacy law by province
| Province | Private-sector privacy law | Health information law |
|---|---|---|
| British Columbia | Personal Information Protection Act (PIPA) | PIPA also covers private clinics |
| Alberta | Personal Information Protection Act (PIPA) | Health Information Act (HIA) |
| Saskatchewan | PIPEDA | The Health Information Protection Act (HIPA) |
| Manitoba | PIPEDA | The Personal Health Information Act (PHIA) |
| Ontario | PIPEDA | Personal Health Information Protection Act (PHIPA) |
| Quebec | Private Sector Act, modernized by Law 25 | Act respecting health and social services information |
| New Brunswick | PIPEDA | Personal Health Information Privacy and Access Act (PHIPAA) |
| Nova Scotia | PIPEDA | Personal Health Information Act (PHIA) |
| Prince Edward Island | PIPEDA | Health Information Act |
| Newfoundland and Labrador | PIPEDA | Personal Health Information Act (PHIA) |
Territories have their own rules. General information, not legal advice. Your privacy officer or lawyer should confirm how these rules apply to you.
Canadian rules, handled on every call
- Its first sentence says it’s an AI and that the call is recorded
- Recording is lawful with one party’s consent under the Criminal Code; telling callers at the start is a common way to meet what privacy law expects
- It asks only for what each call needs, as you approve it
- Callers who don’t want to be recorded can ask for a callback
- Call data stored in the United States, encrypted at rest
- Recordings kept 7, 14 or 30 days, as you choose
- For clinics: an agreement for health information, accepted in the portal before the agent handles it, and no health details in emails
- Hours set in your own time zone, including Newfoundland’s
Clinics in Ontario
See the AI receptionist for Ontario clinics under PHIPA.
Where Canadian businesses use it
Clinics
Bookings, cancellations and messages for the care team, with no health details in emails.
Ontario clinics and PHIPADental practices
New patients booked, emergencies put through by your rules, and insurance questions answered from your information.
Dental practicesCondo and strata management
Leaks, lockouts and status certificate requests from owners and residents, day and night.
Condo and strataProperty management
Maintenance requests, showings and rent questions, with emergencies put through to your on-call team.
Property managementHome services
Furnace calls in January and every job request when your crew is on site.
Home servicesAfter hours
Evening and weekend calls answered, with the urgent ones put through.
After-hours answeringA leak at night, in a strata building
- AI receptionistThanks for calling Example Strata Management. I’m the company’s AI virtual receptionist. This call is recorded and transcribed so we can handle your request. How can I help?
- CallerWater is dripping through my ceiling from the unit above. Nobody’s answering next door.
- AI receptionistI’m sorry. Let’s get help right away. What’s the building address and your strata lot number?
- Caller1450 Harbour Street, strata lot 32.
- AI receptionistThank you. I’m putting you through to the on-call manager now. If water is near any lights or outlets, please stay clear of them.
What it would cost you
In US dollars, billed by the second.
Rate: $0.75 USD per conversation minute, billed by the second. No setup fee, and every feature is included. Taxes where applicable. Starting values are example numbers chosen by 365vox.
Your estimated monthly cost
$248
Receptionist range: an estimate of about $46,000–$71,600 a year including salary and benefits. Rounded figure assumes every call is billed up to the next full minute at the same rate. Amounts in US dollars.
For Canadian businesses
Keep exploring
Canadian business FAQs
Is 365vox a Toronto company?
Is our call data stored in Canada?
Is it legal to record calls in Canada?
Which privacy law applies to my business?
What does a virtual receptionist cost in Canada?
Can I keep my phone number?
Does it answer in my time zone?
How long does setup take for a Canadian business?
A Canadian AI receptionist, in your time zone.
No credit card required. Cancel anytime.Just forward your phone line — we'll handle the rest.
Or hear it first — call our AI receptionist(450) 367-9990Not ready to start your free trial? Book a no-obligation discovery call.