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Virtual receptionist · Pricing

Virtual receptionist pricing, without the plan

Virtual receptionist pricing usually means a monthly plan: a set number of minutes or calls, whether you use them or not, and extra charges when you go over. 365vox charges $0.75 for each minute a caller is on the line, billed by the second. Here’s what a virtual receptionist costs under each model, at real call volumes.

How virtual receptionist pricing works

Four pricing models, and what each one means for your monthly bill.

Virtual receptionist pricing models compared
ItemHow it worksWhat to watch for
Per-minute plan (call center)A monthly price for a set number of minutes. Published 2026 plans start at about $250 for 50 minutes.Calls rounded up to whole minutes, unused minutes lost, and about $4.00 to $5.40 for each extra minute
Per-call plan (call center)A monthly price for a set number of calls. Published 2026 plans start at about $290 for 30 calls.A 20-second wrong number can count as a full call, and about $7.50 to $10.50 for each extra call
Flat monthly AI subscriptionA monthly fee for an AI receptionist, often with a cap on minutes or calls.What happens past the cap, and which features cost extra
Pay as you go (365vox)$0.75 for each minute a caller is on the line, billed by the second. No plan.Nothing to round up and nothing to go over: the bill follows your calls

Call-center figures are published plan prices of two well-known US live virtual receptionist services, as reported by cloudtalk.io (August 31, 2026) and fast.io (June 27, 2026), read October 14, 2026. Prices change, so check with each service.

Virtual receptionist cost at your call volume

Calls averaging 2.5 minutes. The call-center column uses about $3.60 a minute, with each call billed up to the next whole minute.

Monthly cost of 365vox and a call-center virtual receptionist at different call volumes
Calls a month365voxCall-center planLess with 365vox
50$93.75$540$446 (83%)
100$187.50$1,080$893 (83%)
200$375.00$2,160$1,785 (83%)
400$750.00$4,320$3,570 (83%)

Real plans come in tiers with minimums, so a call-center bill can be higher or lower than this. Put a plan’s own numbers into the calculator below.

Work out your own virtual receptionist cost

Your calls, your average call length and the plan you’re comparing.

Starting values: example numbers chosen by 365vox. Replace them with your own.

Only the calls the virtual receptionist would take: all of them, after hours, or the ones your team misses.
Talk time. Most front-desk calls run 2 to 3 minutes; your phone bill has yours.
A plan’s monthly price divided by its included minutes. Published 2026 plans of two US services (read October 14, 2026) work out to about $3.30 to $5.00 a minute.

365vox virtual receptionist, per month

$188

Call-center virtual receptionist, per month$1,080
Estimated difference each month$893
Estimated difference each year$10,710
Estimate: 365vox costs less by83%
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An estimate from the numbers above, not a guarantee. 365vox: $0.75 USD a minute, billed by the second, with no plan or minimum. The call-center figure bills each call up to the next whole minute (about half a minute more per call on average) and leaves out plan minimums, unused minutes and extra fees. Talk it through with us.

Everything in the $0.75

One rate for every minute, every hour of the day. No tiers and no add-ons.

  • Setup of your greeting, questions and business rules
  • Answers from your approved information, in your business’s name
  • Booking into your calendar or software, where connected
  • Call transfers to your team, by your rules
  • Recordings, summaries and full transcripts
  • An instant email after every call
  • Your dashboard: calls, minutes and spend
  • Changes to your rules whenever you need them

Phone numbers

Forwarding the number you already have costs nothing. If you want a new local number from us, it’s $3 a month, free until your trial ends.

Hidden virtual receptionist costs: what to ask

The monthly price is only part of the bill. These questions show the rest.

  1. Is there a setup fee or a contract?

    Some services charge to set up your script or ask for a long commitment. 365vox has no setup fee and no long-term contract.

  2. How are short calls billed?

    Wrong numbers, hang-ups and quick questions add up. Ask whether a 20-second call counts as a full minute or a full call. With 365vox, it costs 25¢.

  3. What happens to minutes I don’t use?

    On most plans they don’t carry over. With pay as you go, there’s nothing to waste.

  4. What does going over cost?

    Overage is usually charged for each extra minute or call. 365vox has one rate, however many calls you get.

  5. Are nights, weekends and holidays included?

    Check whether the plan covers every hour or only staffed hours. 365vox answers every hour at the same rate.

  6. What do I get after each call?

    A message, or a full record? With 365vox, every call has a summary, the recording and the full transcript.

Illustrative example

After-hours calls for a property management office

A five-person property management office answers its own phones from 9 to 5. About 80 calls a month come in after hours: maintenance problems, showing requests and rent questions.

  • Calls after 5 p.m. and on weekends forwarded to the virtual receptionist
  • Urgent maintenance put through to the on-call manager
  • Showing requests and routine questions handled on the call
  • Each call emailed to the office with its summary and transcript

The numbers, worked out

After-hours calls a month
80
365vox: 80 × 2.2 min × $0.75
$132.00
Call-center plan, 200 minutes plus overage
$790.40
Less each month$658.40 (83%)

Illustrative, not a customer’s results. It assumes 80 calls averaging 2.2 minutes, and a published 2026 per-minute plan of $720 a month for 200 minutes, then $4.40 a minute, with each call billed up to the next whole minute (about half a minute more per call).

More on AI receptionist pricing

How 365vox prices every feature, why billing by the second matters for short calls, and how the other pricing models add up.

Virtual receptionist pricing FAQs

How much does a virtual receptionist cost per month?
It depends on how you pay. Call-center services sell monthly plans: published 2026 plans start at about $250 to $290 a month for 50 minutes or 30 calls, with extra charges above that. With 365vox you pay only for the minutes used: 50 calls a month averaging 2.5 minutes cost $93.75, and 100 calls cost $187.50.
What does a virtual receptionist cost per call?
On a published 2026 per-call plan of about $290 for 30 calls, each call works out to about $9.67, and extra calls cost about $7.50 to $10.50 each. With 365vox, a 2.5-minute call costs $1.88, and a 20-second wrong number costs 25¢.
Is there a monthly minimum or an overage fee?
No. There’s no plan, no minimum and nothing to go over. If nobody calls, you pay nothing. Your dashboard shows your calls, minutes and spend, and you can set a monthly budget so a busy month never surprises you.
How does billing by the second work?
You pay for the exact time a caller is on the line. A call of 1 minute 30 seconds costs $1.13, not two full minutes. More on billing by the second.
Does it cost more at night, on weekends or on holidays?
No. Every minute costs $0.75, at any hour, on any day, holidays included.
Do I pay for my phone number?
Not if you forward the number you already have. If you want a new local number from us, it’s $3 a month, free until your trial ends.
Are there setup fees or a long-term contract?
No. There’s no setup fee and no long-term contract: our Terms apply, and you can stop at any time.
Is the free trial really free?
Yes. You get 7 days free, with no card needed. After that, you pay only for the minutes your callers use.

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